Your Questions, Answered

Find quick answers to common questions about Opie products, materials, orders, and more.

About Opie & Our Products

Orders & Shipping

Returns & Exchanges

Materials & Care

Account & Payment

Sustainability & Ethics

Still Have Questions?

We're here to help! Reach out to our friendly customer service team for personalized assistance.

Your Questions, Answered

About Opie & Our Products

What makes Opie clothing organic?

What is GOTS certification?

Is Opie clothing safe for sensitive skin?

How do I know what size to buy for my child?

Where are Opie clothes made?

What age ranges do your clothes fit?

Do you offer gift wrapping?

Are your dyes and colors safe?

Orders & Shipping

How can I track my order?

What are your shipping options and costs?

Do you ship internationally?

When will my order ship?

Can I change or cancel my order?

Do you offer local delivery or pickup?

What if my package is lost or damaged?

Returns & Exchanges

What is your return policy?

How do I make an exchange?

Can I return sale items?

What if an item doesn't fit?

How long do refunds take?

Can I return international orders?

What if I received the wrong item?

Materials & Care

How should I wash Opie organic clothing?

Will organic cotton shrink?

What's the difference between organic cotton and linen?

How do I remove stains from organic clothing?

Can I use fabric softener on Opie clothes?

How long will Opie clothes last?

Are your clothes pre-shrunk?

Account & Payment

Do I need an account to place an order?

What payment methods do you accept?

Is my payment information secure?

Can I save multiple addresses?

Do you offer payment plans?

How do I reset my password?

Sustainability & Ethics

How is Opie environmentally friendly?

What does GOTS certification mean?

How do you ensure fair labor practices?

What is your packaging made from?

Do you have a clothing recycling program?

Still Have Questions?